If you are purchasing artwork as a consumer or private individual not based in the UK or the EU, you have no right to cancel a contract with us under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, unless your cancellation relates to a breach of contract by us
If you are buying through a UK-based VAT registered business, please contact us to confirm whether we are selling with full VAT in the price (20%) or under the margin scheme. Please note that most of the artworks we sell are sold under the margin scheme, so you will not be able to reclaim VAT on the purchase. Full details on how this scheme works can be found on the HMRC website.
You have the right to cancel a purchase from us for any reason and at any time from the date that we receive payment for an artwork (the date the contract between you and us is formed) through to 14 days after you take delivery of the artwork, or 14 days after you or a 3rd party you instruct collects an artwork from us (if applicable). This 14 day period is known as the ‘cooling off period’.
So, if you change your mind or decide that you do not want to receive or keep an artwork during the cooling off period just let us know. You must notify us of your decision to cancel the purchase in writing.